If you live in Luxembourg and have a question or a complaint related to your European consumer rights, the European Consumer Centre is at your disposal!

271, route d'Arlon
L-1150 Luxembourg

+352 26 84 57 61 (Fax)

Opening hours and appointments

The ECC Luxembourg jurists are available by phone from Monday to Friday from 9.00 am to 4.00 pm, except on Wednesday from 9.00 am to 1.00 pm.

You can also meet us directly at our offices. A consultation allows you to discuss your case with one of our jurists in the language of your choice (German, English, French, Luxembourgish and Portuguese). The consultations are free of charge.

To make an appointment, please contact the ECC Luxembourg on (+352) 26 84 64 1, or by e-mail on info@cecluxembourg.lu.

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Access by car: It is only possible to park in the surrounding streets. The nearest parking is the "Parking du Stade" (chargeable), located route d’Arlon, at the opposite to the Josy Barthel stadium.

Access by bus: The Wandmillen-Belair and Huorgarten stops are located near the European Consumer Centre.