10. Konferenz über Verbraucherrechte in Europa
Am 24. September 2025 organisierte das Europäische Verbraucherzentrum Luxemburg (CEC Luxembourg) seine 10. Konferenz zum Verbraucherrechte in Europa, unter der Schirmherrschaft des Europäischen Parlaments und mit Unterstützung der Europäischen Kommission.
Diese Jubiläumsausgabe brachte zahlreiche Experten, politische Entscheidungsträger, Vertreter von Verbraucherorganisationen und wirtschaftliche Akteure zusammen, um über wichtige Entwicklungen und neue Herausforderungen im Bereich des Verbraucherrechts zu diskutieren. Sie fiel außerdem mit dem 20-jährigen Jubiläum des ECC-Net zusammen – eine Gelegenheit, zwei Jahrzehnte grenzüberschreitender Zusammenarbeit und Engagement für die Verbraucherrechte zu feiern.
Wir freuen uns, Ihnen mitteilen zu können, dass das vollständige Video der Konferenz nun verfügbar ist:
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Mehr InformationenEvent Program & Speakers
Wednesday, 24 September 2025
| 09:30–10:00 |
Registration & Welcome Coffee |
| 10:00–10:05 |
Welcome messageThomas Segrétain, Director, ECC LuxembourgMeet the host |
| 10:05–10:30 |
Opening RemarksMarc Angel, Quaestor of the European ParliamentMichael McGrath, European Commissioner for Democracy, Justice, the Rule of Law and Consumer Protection (video message) Martine Hansen, Minister of Agriculture, Food and Viticulture, and Minister for Consumer Protection of Luxembourg Meet the speakers |
| 10:30–11:15 |
Online Targeting of ConsumersIsabelle Pérignon, Director for Consumer Policy, DG Justice and Consumers, European CommissionTine A. Larsen, President, National Commission for Data Protection, Luxembourg Bob Schmitz, EU Consumer Law Legal Advisor, Union Luxembourgeoise des Consommateurs (ULC) Amber Bechrouri, Director EU Public Policy, Amazon Moderated by Ralph Roggenbuck, Legal Adviser at ECC France Meet the speakers |
| 11:15–11:45 |
Coffee Break |
| 11:45–12:30 |
Seizing Opportunities, Managing Risks: What Consumers Should Know About CryptocurrenciesOlaf Prüßmann, Director for Economic Policy and Financial Services, General Secretariat of the Council of the European UnionNatasha Deloge, Head of Innovation Division, Commission de Surveillance du Secteur Financier – Luxembourg’s financial supervisory authority Michał Truszczyński, Senior Specialist, Public Affairs, Bitpanda Moderated by Karolina Wojtal, Director of ECC Germany Meet the speakers |
| 12:30–14:00 |
Lunch |
| 14:00–15:30 |
Towards Transparency – Strengthening Consumer Trust in Sustainability StatementsThe Bigger Picture: OECD insights on green claimsJan Tscheke, Consumer Policy Analyst, OECD (remote participation)RoundtableAnne Calteux, Head of the European Commission Representation in LuxembourgJuliette Petit, Sustainability Advisor, House of Sustainability Juha Beurling-Pomoell, Secretary General, Consumers’ Union of Finland Moderated by Reinhold Schranz, Director of ECC Austria Meet the speakers |
| 15:30–15:45 |
Closing RemarksChristoph Schroeder, Head of the Liaison Office of the European Parliament in LuxembourgAnne Calteux, Head of the European Commission Representation in Luxembourg Thomas Segrétain, Director of ECC Luxembourg Meet the speakers |
| 15:45–16:30 |
Cocktail and Optional Visit of the Europa Experience |
Any questions?
European Consumer Centre Luxembourg (CEC Luxembourg)
Email: info@cecluxembourg.lu
Event Information
Date & Time
Wednesday, 24 September 2025
9:30am – 4:30pm CEST
Venue
European Parliament
Europa Experience – Konrad Adenauer Building
17, Avenue John F. Kennedy, L-1855 Luxembourg
How to get there
Event Moderator
Raoul Roos, Journalist at RTL LuxembourgPractical Information
- Languages: English & French (simultaneous interpretation provided)
- Accessibility: Venue is accessible for persons with reduced mobility
- Catering: Walking lunch included
Participants are kindly asked to remain on-site during the lunch break - Participation: Free of charge
- Registration: Prior registration is compulsory
- Documents: Valid ID required for access to the European Parliament premises
Meet the speakers
Meet the host
The European Parliament is lending its moral support to this event as an institutional partner.
This event is funded by a grant from the European Commission, the Government of the Grand Duchy of Luxembourg and the Luxembourg Consumer Union.



















