{"id":7830,"date":"2023-08-01T11:59:24","date_gmt":"2023-08-01T09:59:24","guid":{"rendered":"https:\/\/cecluxembourg.addedsense.eu\/uncategorized\/17-07-2023-convention-de-collaboration-dans-le-domaine-de-la-gestion-des-plaintes-des-passagers-aeriens\/"},"modified":"2023-08-01T12:02:26","modified_gmt":"2023-08-01T10:02:26","slug":"17-07-2023-convention-de-collaboration-dans-le-domaine-de-la-gestion-des-plaintes-des-passagers-aeriens","status":"publish","type":"post","link":"https:\/\/www.cecluxembourg.lu\/en\/news\/17-07-2023-convention-de-collaboration-dans-le-domaine-de-la-gestion-des-plaintes-des-passagers-aeriens\/","title":{"rendered":"17.07.2023 &#8211; Convention de collaboration dans le domaine de la gestion des plaintes des passagers a\u00e9riens"},"content":{"rendered":"<p>Le 17 juillet 2023, Paulette Lenert, ministre de la Protection des consommateurs, a invit\u00e9 \u00e0 une conf\u00e9rence de presse pour pr\u00e9senter\u00a0le bilan du <span lang=\"en\">National Enforcement Body <\/span>(NEB), l&#8217;organisme national charg\u00e9 de faire respecter les droits des passagers et dont notamment les passagers a\u00e9rien.<\/p>\n\n\t\t<style>\n\t\t\t#gallery-1 {\n\t\t\t\tmargin: auto;\n\t\t\t}\n\t\t\t#gallery-1 .gallery-item {\n\t\t\t\tfloat: left;\n\t\t\t\tmargin-top: 10px;\n\t\t\t\ttext-align: center;\n\t\t\t\twidth: 25%;\n\t\t\t}\n\t\t\t#gallery-1 img {\n\t\t\t\tborder: 2px solid #cfcfcf;\n\t\t\t}\n\t\t\t#gallery-1 .gallery-caption {\n\t\t\t\tmargin-left: 0;\n\t\t\t}\n\t\t\t\/* see gallery_shortcode() in wp-includes\/media.php *\/\n\t\t<\/style>\n\t\t<div id='gallery-1' class='gallery galleryid-7830 gallery-columns-4 gallery-size-medium'><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0915-2.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0915-2-300x200.jpg\" class=\"attachment-medium size-medium\" alt=\"2023 - Collaboration agreement on the management of air passenger complaints\" aria-describedby=\"gallery-1-7849\" srcset=\"https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0915-2-300x200.jpg 300w, https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0915-2-1024x683.jpg 1024w, https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0915-2-768x512.jpg 768w, https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0915-2.jpg 1200w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-1-7849'>\n\t\t\t\t2023 &#8211; Collaboration agreement on the management of air passenger complaints\n\t\t\t\t<\/dd><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0916-2.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0916-2-300x200.jpg\" class=\"attachment-medium size-medium\" alt=\"2023 - Collaboration agreement on the management of air passenger complaints\" aria-describedby=\"gallery-1-7850\" srcset=\"https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0916-2-300x200.jpg 300w, https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0916-2-1024x683.jpg 1024w, https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0916-2-768x512.jpg 768w, https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0916-2.jpg 1200w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-1-7850'>\n\t\t\t\t2023 &#8211; Collaboration agreement on the management of air passenger complaints\n\t\t\t\t<\/dd><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0923-2.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0923-2-300x200.jpg\" class=\"attachment-medium size-medium\" alt=\"2023 - Collaboration agreement on the management of air passenger complaints\" aria-describedby=\"gallery-1-7851\" srcset=\"https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0923-2-300x200.jpg 300w, https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0923-2-1024x683.jpg 1024w, https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0923-2-768x512.jpg 768w, https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0923-2.jpg 1200w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-1-7851'>\n\t\t\t\t2023 &#8211; Collaboration agreement on the management of air passenger complaints\n\t\t\t\t<\/dd><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0942-2.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0942-2-300x200.jpg\" class=\"attachment-medium size-medium\" alt=\"2023 - Collaboration agreement on the management of air passenger complaints\" aria-describedby=\"gallery-1-7852\" srcset=\"https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0942-2-300x200.jpg 300w, https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0942-2-1024x683.jpg 1024w, https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0942-2-768x512.jpg 768w, https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0942-2.jpg 1200w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-1-7852'>\n\t\t\t\t2023 &#8211; Collaboration agreement on the management of air passenger complaints\n\t\t\t\t<\/dd><\/dl><br style=\"clear: both\" \/><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0950-2.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0950-2-300x200.jpg\" class=\"attachment-medium size-medium\" alt=\"2023 - 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Collaboration agreement on the management of air passenger complaints\" aria-describedby=\"gallery-1-7854\" srcset=\"https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0966-2-300x200.jpg 300w, https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0966-2-1024x683.jpg 1024w, https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0966-2-768x512.jpg 768w, https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0966-2.jpg 1200w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-1-7854'>\n\t\t\t\t2023 &#8211; Collaboration agreement on the management of air passenger complaints\n\t\t\t\t<\/dd><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0967-2.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_0967-2-300x200.jpg\" class=\"attachment-medium size-medium\" alt=\"2023 - 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Collaboration agreement on the management of air passenger complaints\" aria-describedby=\"gallery-1-7860\" srcset=\"https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_1018-2-300x200.jpg 300w, https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_1018-2-1024x683.jpg 1024w, https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_1018-2-768x512.jpg 768w, https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/IMG_1018-2.jpg 1200w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-1-7860'>\n\t\t\t\t2023 &#8211; Collaboration agreement on the management of air passenger complaints\n\t\t\t\t<\/dd><\/dl><br style=\"clear: both\" \/>\n\t\t<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Le 17 juillet 2023, Paulette Lenert, ministre de la Protection des consommateurs, a invit\u00e9 \u00e0 une conf\u00e9rence de presse pour pr\u00e9senter\u00a0le bilan du National Enforcement Body (NEB), l&#8217;organisme national charg\u00e9 de faire respecter les droits des passagers et dont notamment les passagers a\u00e9rien.<\/p>\n","protected":false},"author":2,"featured_media":7832,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[25,23],"tags":[],"class_list":["post-7830","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-photo-gallery"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - 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