{"id":15029,"date":"2026-11-12T10:47:07","date_gmt":"2026-11-12T09:47:07","guid":{"rendered":"https:\/\/www.cecluxembourg.lu\/?p=15029"},"modified":"2026-11-12T10:47:07","modified_gmt":"2026-11-12T09:47:07","slug":"buying-or-booking-via-an-online-platform-what-to-look-out-for","status":"publish","type":"post","link":"https:\/\/www.cecluxembourg.lu\/en\/news\/buying-or-booking-via-an-online-platform-what-to-look-out-for\/","title":{"rendered":"Buying or booking via an online platform: what to look out for"},"content":{"rendered":"<p>Buying a product, booking accommodation or renting a vehicle online has become common practice. But do you always know who you are entering into a contract with and what your rights are if something goes wrong?<\/p>\n<p>The European Consumer Centre Luxembourg (ECC Luxembourg) has published a new information sheet on purchases and bookings made via online platforms.<\/p>\n<p>It provides practical advice on what to check before making a payment: the identity of the seller, their status (trader or private individual), any additional fees, cancellation policies and the protection offered by some platforms if something goes wrong.<\/p>\n<p><strong>Read our new <a href=\"https:\/\/www.cecluxembourg.lu\/wp-content\/uploads\/Buying-or-Booking-Through-an-Online-Platform.pdf\" target=\"_blank\" rel=\"noopener\">information sheet<\/a> to find out what to look out for before buying or booking via an online platform.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Buying a product, booking accommodation or renting a vehicle online has become common practice. But do you always know who you are entering into a contract with and what your rights are if something goes wrong? The European Consumer Centre Luxembourg (ECC Luxembourg) has published a new information sheet on purchases and bookings made via&hellip;<\/p>\n","protected":false},"author":9,"featured_media":15030,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[25],"tags":[],"class_list":["post-15029","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Buying or booking via an online platform: what to look out for<\/title>\n<meta name=\"description\" content=\"Discover ECC Luxembourg\u2019s tips for buying or booking via an online platform, understanding your rights and avoiding unpleasant surprises.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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