{"id":10483,"date":"2025-04-04T09:25:56","date_gmt":"2025-04-04T07:25:56","guid":{"rendered":"https:\/\/www.cecluxembourg.lu\/uncategorized\/consumer-conditions-scoreboard-2025\/"},"modified":"2025-04-04T09:29:19","modified_gmt":"2025-04-04T07:29:19","slug":"consumer-conditions-scoreboard-2025","status":"publish","type":"post","link":"https:\/\/www.cecluxembourg.lu\/en\/news\/consumer-conditions-scoreboard-2025\/","title":{"rendered":"Consumer Conditions Scoreboard 2025"},"content":{"rendered":"<section class=\"cmp-section\">\n<div class=\"cmp-section__content aem-Grid aem-Grid--12 \">\n<div class=\"aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--default--0\">\n<div class=\"cmp-text \">\n<p lang=\"fr\">(French version of the News)<\/p>\n<h2 lang=\"fr\">Rapport sur les tendances r\u00e9centes en mati\u00e8re d&#8217;exp\u00e9rience et de comportement des consommateurs<\/h2>\n<p>La Commission europ\u00e9enne a r\u00e9cemment publi\u00e9 le<span lang=\"en\"> <a title=\"Consumer Conditions Scoreboard 2025, - Nouvelle fen\u00eatre\" href=\"https:\/\/commission.europa.eu\/strategy-and-policy\/policies\/consumers\/consumer-protection-policy\/key-consumer-data_en\" target=\"_blank\" rel=\"noopener\">Consumer Conditions Scoreboard 2025,<\/a><\/span> un rapport qui analyse les tendances r\u00e9centes en mati\u00e8re d&#8217;exp\u00e9rience et de comportement des consommateurs au sein du march\u00e9 unique.<\/p>\n<p>R\u00e9alis\u00e9 \u00e0 partir d&#8217;un sondage repr\u00e9sentatif, ce rapport inclut des fiches d\u00e9taill\u00e9es pour chaque pays. Le<span lang=\"en\"> Fact Sheet Luxembourg<\/span>, qui pr\u00e9sente la situation des consommateurs dans le pays, met en lumi\u00e8re plusieurs \u00e9l\u00e9ments int\u00e9ressants, dont certains sont repris ci-apr\u00e8s.<\/p>\n<p>En comparaison avec la moyenne europ\u00e9enne, les consommateurs au Luxembourg accordent en g\u00e9n\u00e9ral davantage de confiance aux professionnels et aux autorit\u00e9s publiques. Il est \u00e9galement notable que 53% des consommateurs luxembourgeois sont guid\u00e9s par la consommation responsable et la r\u00e9parabilit\u00e9 dans leurs choix d&#8217;achat, contre 43% en moyenne au sein de l&#8217;Union europ\u00e9enne.<\/p>\n<p>Le rapport souligne \u00e9galement la mont\u00e9e du commerce \u00e9lectronique, tout en mettant en \u00e9vidence les risques associ\u00e9s. Au Luxembourg, les habitudes d&#8217;achat en ligne sont comparables \u00e0 celles du reste de l&#8217;Europe, \u00e0 l&#8217;exception des achats aupr\u00e8s des vendeurs nationaux. Cependant, les consommateurs luxembourgeois sont davantage confront\u00e9s \u00e0 des tentatives de fraudes en ligne.<\/p>\n<p>Les r\u00e9sultats du <span lang=\"en\">Consumer Conditions Scoreboard <\/span>2025 seront d\u00e9sormais discut\u00e9s avec les \u00c9tats membres, les associations de consommateurs et les entreprises, afin d&#8217;alimenter l&#8217;\u00e9laboration de futures initiatives telles que l&#8217;Agenda des consommateurs 2025-2030 et le <span lang=\"en\">Digital Fairness Act.<\/span><\/p>\n<h2><a href=\"https:\/\/gouvernement.lu\/dam-assets\/images-documents\/actualites\/2025\/03\/28-consumer-conditions-scoreboard\/luxembourg-factsheet.pdf\" target=\"_blank\" rel=\"noopener\">Pour en savoir plus, cliquez ici.<\/a><\/h2>\n<p><em>\u00a9 Communiqu\u00e9 par la <a href=\"https:\/\/mpc.gouvernement.lu\/fr.html\" target=\"_blank\" rel=\"noopener\">Direction de la protection des consommateurs\u00a0<\/a><\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>(French version of the News) Rapport sur les tendances r\u00e9centes en mati\u00e8re d&#8217;exp\u00e9rience et de comportement des consommateurs La Commission europ\u00e9enne a r\u00e9cemment publi\u00e9 le Consumer Conditions Scoreboard 2025, un rapport qui analyse les tendances r\u00e9centes en mati\u00e8re d&#8217;exp\u00e9rience et de comportement des consommateurs au sein du march\u00e9 unique. R\u00e9alis\u00e9 \u00e0 partir d&#8217;un sondage repr\u00e9sentatif,&hellip;<\/p>\n","protected":false},"author":2,"featured_media":4890,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[25],"tags":[],"class_list":["post-10483","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Consumer Conditions Scoreboard 2025 - European Consumer Centre Luxembourg<\/title>\n<meta name=\"description\" content=\"Consumer Conditions Scoreboard 2025 | Rapport sur les tendances r\u00e9centes en mati\u00e8re d&#039;exp\u00e9rience et de comportement des consommateurs\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cecluxembourg.lu\/en\/news\/consumer-conditions-scoreboard-2025\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Consumer Conditions Scoreboard 2025 - 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