In case of cancellation, delay or accident, European passengers who travel by bus or by coach will soon enjoy the same guarantees as air passengers.
The European Parliament adopted the regulation 181/2011 setting out the rights of passengers traveling by bus or by coach. The rights include reimbursements of the ticket price or continuation in case of delayed start of over two hours as well as compensations of up to 1800 € for luggage lost or damaged.
Parliamentarians have also asked for the regulation to apply not only to long-distance trips, but also to regional buses.
Feel free to contact us if you need more information about this topic.
The rights of passengers traveling by boat will soon be reinforced by a European regulation approved by the European Parliament in July 2010. The new arrangements will provide assistance and compensation for delays as well as free assistance for disabled passengers.
The directive 1177/2010 will come into force on 18 december 2012. It will apply to all passenger vessels transporting more than 12 people, with certain exceptions such as excursion trips and sightseeing tours.
Feel free to contact us if you need more information about this topic.
